Front Office Trainee

Hilton Barcelona
7 Jun 2018

Front Office Trainee, Hilton Barcelona

At Hilton Barcelona we are looking for trainees interested in the Front Office department.

The responsibilities will be:

  • Responsibility 1 – Check-in and check-out of hotel guests
  • Responsibility 2 – Answering of telephone calls (Guest Service Center)
  • Responsibility 3 – Offer concierge services
  • Responsibility 4 – Assist in all tasks of the Front Desk & Executive Floor Desk day-to-day operations
  • Responsibility 5 – General Administration tasks
  • Responsibility 6 – Introduction of new reservations
  • Responsibility 7 – Guest Services: Attending group coordinators in meeting rooms when groups In House.
  • Responsibility 8 – Guest relations duties as Lobby Ambassador
  • Responsibility 9 – Bellboy’s tasks

Conditions: This internship is unpaid, but we offer different benefits: uniform and laundry for it, meals at the staff canteen, cross-training between departments and unlimited access to Hilton University platform

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