Front Office Trainee, Hilton Barcelona

At Hilton Barcelona we are looking for trainees interested in the Front Office department.

The responsibilities will be:

• Responsibility 1 – Check-in and check-out of hotel guests
• Responsibility 2 – Answering of telephone calls (Guest Service Center)
• Responsibility 3 – Offer concierge services
• Responsibility 4 – Assist in all tasks of the Front Desk & Executive Floor Desk day-to-day operations
• Responsibility 5 – General Administration tasks
• Responsibility 6 – Introduction of new reservations
• Responsibility 7 – Guest Services: Attending group coordinators in meeting rooms when groups In House.
• Responsibility 8 – Guest relations duties as Lobby Ambassador
• Responsibility 9 – Bellboy’s tasks

Conditions: This internship is unpaid, but we offer different benefits: uniform and laundry for it, meals at the staff canteen, cross-training between departments and unlimited access to Hilton University platform