Reception internship in a hostel chain

Our collaborator is a hostel chain who owns 4 different hostels in Barcelona City Centre.
They are really close with their customers and for them maintaining a high level of satisfaction is the key to this business.

They are looking for an intern to assist in the reception of some of their different hostels in Barcelona:

Requirements:

• Studies related to tourism or hospitality
• High level of English (written and spoken)
• Other northeuropean languages are appreciated.
• You must have a high knowledge of Excel and Word.
• You must know tools such as a channel manager and a PMS.
• Minimum 3 months, longer stays are a plus.
• Currently living in Barcelona

Conditions:

• Working hours are 40 hours distributed in shifts of 8 hours a day with two days of rest per week.
• During each shift there are 20 paid rest minutes.

Salary:

• the basic stipend is € 700.
• As the company really cares about customer satisfaction they will provide extras depending on hotels ratings. If you help to maintain customer satisfaction, € 50 will be provided if the hostel’s rating is maintained (8.1) and if a point is raised, that month there will be € 100 extra.

In case the student has previous experience in a hostel, higher salary may be provided.