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Housekeeping internship

Hotel Sa Torre Mallorca
12 Feb 2019

Housekeeping internship, Hotel Sa Torre Mallorca

• Allocate work duties to Team Members.
• Perform routine inspections of all check out rooms and spot checks of all occupied rooms.
• Report and follow up on any maintenance defects or other issues.
• Supervise and control the right stocking of offices in all corridors.
• Inspect, routinely, service areas, store rooms and corridors.
• Schedule and supervise deep cleaning and any other projects.
• Manage and train Room Attendants and Valets to ensure their performance is to the standards required.
• Manage, efficiently, stock control and the maintenance of equipment.
• Provide excellent Guest service, including VIP and other special requirements like extra beds, special pillows, dog kits, cribs and amenities).
• Ensure the adherence to hotel brand standards at all times.
• Register and manage Lost and Found client objects.
• Assist in the (floral) decoration in rooms, public areas and theme nights and events.
• Keep the Housekeeping Supervisors and Manager updated on all maintenance issues and problems and provide possible solutions.
• Assist in a Manager on Duty Shift.

Studies in business management, hospitality and tourism in Barcelona, Valencia and Lloret de Mar