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Front Office internship

Dublin
31 May 2019

Front Office internship, Luxury hotel in Dublin

Location: Dublin, Ireland
Category: Front office
Job Type: Internship
Duration of internship: 6 months
Base Salary: €175.00 gross per week
Benefits: Meals whilst on duty in our Employee Restaurant, Provision and laundry of uniform
Work Hours: 37 hours/week
Languages: English (B2)

In the hotel, the receptionist is the client’s first contact so the first impression must therefore be positive and professional. It plays a decisive role in the smooth running of the stay and in the organization with all the other departments of the hotel. An intern in Front Office will practice all languages and will have a high responsibility, representing the hotel brand.
Responsibilities

  • Greet and inform guests about the conditions of stay: breakfast hours, additional services, wi-fi, and special requests
  • Manage arrivals and departures: check-in / check-out
  • Update information available to customers (leaflets, catalogs, business cards …)
  • Promote the services offered by the hotel (always trying to improve sales and benefits for the hotel)
  • Booking: emails, phones and use the software (opera o similar)
  • Report rates to the Yield Manager

Company’s presentation

Luxury hotel located in the heart of Dublin. This 5 stars establishment offers all the facilities for a quality stay: Spa, gastronomic restaurant, facilities for seminars and conferences.
Profile required

You’re fluent in English, positive and team worker. Student in hospitality, tourism or languages. You’re in Bachelor. Responsible and organised are good strentgh as well.
Recruitment process

First Skype interview with PIC Management and presentation of vacancies. Confirm the vacancy with your school (internship agreement) and activate your application.
Apply online or send your CV at hr03pic@pic-management.com

Studies in business management, hospitality and tourism in Barcelona, Valencia and Madrid