Front Office Trainee

Hilton Barcelona
11 Jul 2019

Front Office Trainee, Hilton Barcelona

Purpose of the position:

  • To give the student the opportunity to learn in the work place based on our Brand Standards.
  • To be able to put into practice what he/she has learnt during his/her studies.
  • To get professional experience in the Hotel industry in an international environment.

Responsibilities & Duties:

  • Check-in and check-out of hotel guests
  • Answering of telephone calls (Guest Service Center)
  • Offer concierge services
  • Assist in all tasks of the Front Desk & Executive Floor Desk day-to-day operations
  • General Administration tasks
  • Introduction of new reservations
  • Guest Services: Attending group coordinators in meeting rooms when groups In House.
  • Guest relations duties as Lobby Ambassador
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