11
Jul
2019
Reservations and Revenue Trainee, Hilton Barcelona
Purpose of the position:
- To give the student the opportunity to learn in the work place based on our Brand Standards.
- To be able to put into practice what he/she has learnt during his/her studies.
- To get professional experience in the Hotel industry in an international environment.
Responsibilities & Duties:
- Customer service by phone and email
- Handle all incoming email/fax reservations
- Monitoring and management of reservations of customers wholesalers
- Manage all customer requests before the arrival
- Overview of concepts in Revenue Management