11 Jul 2019

Reservations and Revenue Trainee, Hilton Barcelona

Purpose of the position:

  • To give the student the opportunity to learn in the work place based on our Brand Standards.
  • To be able to put into practice what he/she has learnt during his/her studies.
  • To get professional experience in the Hotel industry in an international environment.

Responsibilities & Duties:

  • Customer service by phone and email
  • Handle all incoming email/fax reservations
  • Monitoring and management of reservations of customers wholesalers
  • Manage all customer requests before the arrival
  • Overview of concepts in Revenue Management
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