Reservations and Revenue Trainee, Hilton Barcelona

Purpose of the position:

• To give the student the opportunity to learn in the work place based on our Brand Standards.
• To be able to put into practice what he/she has learnt during his/her studies.
• To get professional experience in the Hotel industry in an international environment.

Responsibilities & Duties:

• Customer service by phone and email
• Handle all incoming email/fax reservations
• Monitoring and management of reservations of customers wholesalers
• Manage all customer requests before the arrival
• Overview of concepts in Revenue Management