Dutch speaker / office based in Barcelona / immediate start
We are an award-winning early stage start-up that is aiming for the stars: https://bit.ly/UNWTOAWARD
We are looking for a customer support specialist to join our team in Barcelona to assist our Amsterdam expansion.
Sounds like you? Read on!
● Speak fluent Dutch and have great English
● Be able to write content in Dutch
● Be enthusiastic, proactive and motivated team player who always aims for maximum results
What’s in for you:
● Great start-up atmosphere
● Opportunity to be a part of the next big thing!
● Strong, resilient, highly talented team that will conquer the world.
● Maintaining a good customer relationship
● Professionalism, attention to detail, analytical and good communication skills
● Making sure that all issues are solved and documented
● Available to start as soon as possible
In a nutshell, we expect the following from you:
● Assisting customers with various challenges by phone or e-mail (B2C)
● Proiving advice and providing solutions
● Revision and follow up on customer and user comments and enquiries
● Strong verbal and written communication skills
● Aptitude with various social media platforms
● Ability to quickly learn and process information
● Organization and time management skills