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Reception and Customer management Internship in a Hostel

Rome
6 Sep 2021

Reception and Customer management Internship in a Hostel, Rome

Our collaborator is a hostel chain, based in Rome and Barcelona. Reviewed by its loyal customers as a unique and friendly hostel because of their staff, service and modern atmosphere. They are customer-oriented which is really important for them as well as customer care and guest rela􏰁ons. Their staff is fun and close, making the stay of the customers as enjoyable as possible.

Position: Receptionist

Tasks:

  • Respond to customer requests such as check-in and check-out.
  • Assisting in the Front Office as required providing information and customer service.
  • Reservation and sales management.
  • Answering telephone and email inquiries.
  • Support for group bookings.
  • Contact suppliers.

Requirements:

  • Intermediate English.
  • Basic Italian.
  • Min. 3 months internship.
  • 30-40h/week.

Benefits:

  • Accommodation (shared room).
  • Meals.
  • Free WIFI and free use of common areas.
  • Return flights.
  • 200€ monthly.
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