Onsite Course
1 year
Madrid, Barcelona, Valencia, Lloret de Mar
15 Students Enrolled
(15 Available)
Fees3200 €

Master in Hospitality and Tourism Management
with knowledge of Two Languages + In-company Internship

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This 1 academic year program is designed to produce professionals in the field of Hotel and Tourism Management. The main teaching language is English. The study plan includes a 240 hours module to study a foreign language to choose from Spanish for foreigners, French or Russian. After the theoretic modules are completed, all students have to complete an internship period in one of our collaborating companies.
This program will provide you theoretical, linguistic and practical skills.
Instruction is in the form of lectures, seminars, workshops, videoconference classes, cases and individual assignments. Examination is in the form of written exams, individual and group assignments and workshop exercises.
All foreign students have to do a Spanish language preparation module to take one of the official state exams of Spanish for Foreigners, DELE or SIELE, of the correspondent  A1, A2, B1, B2, C1 levels.  HTL International School is an accredited DELE and SIELE examination center of the Instituto Cervantes.


Campus location

Madrid, Barcelona, Valencia, Lloret de Mar


Languages

Instruction language: ENGLISH
Second language: SPANISH
for Foreigners,
FRENCH or RUSSIAN


Duration

1 Year Professional Program
Intakes: October, January, April, July
Timetable: mornings or evenings
Load hours: minimum 72 ECTS


Fees

Enrolment fee: 200 euros
Tuition fee: 3.000 euros
or 2 installment payments of
1.750 euros (only for non-visa students)

Program Details

Admissions

Qualifications

Career Paths

Faculty/Methodology

Final Exams

To enrol in the Master Degree, it is necessary:
1. to fill the online application form below
2. submit the requested documents:
– passport copy
– last studies transcript
– CV
– English level certificate, if any. If  you don’t have any proof of your English level, you have to fill the online placement test to be completed online before the online application is done. The direct link is on Admissions page.

On successfully completing this Professional Program of Study you will:
1. Be awarded the
– Master Degree in Hospitality and Tourism Management
– DELE Diploma or SIELE Global (Spanish Language for Foreigners official diplomas) or
– French/Russian Language Level Certificate

2. Have attained an accredited qualification for managerial and supervisory levels showing you possess competence in professional work activities.

3. Have attained a high level qualification equated to the International studies framework as a  Master Degree or Master Universitario according to the Spanish National framework.

The qualification will help you to build a career in any job in the hospitality industry. This could be as general managers and head of departments in hotels and contract catering establishments, restaurant managers, kitchen managers and managers in the events and leisure sector.
The management of tourism services is a challenging career in this increasingly leisure-oriented society. Dynamic, creative and innovative people are needed to plan, organize and supervise leisure experiences in a variety of diverse settings. The types of positions that graduates may occupy include the following:
Commercial Recreation and Tourism Enterprises, such as private tour companies, leisure-related retail outlets, tourism attractions, health spas, fitness complexes.
Adventure Tourism and Park Management, providing nature-based leisure experiences like camping, wilderness experiences, risk recreation, as well as environmental education and managing the resources required for nature-based leisure.
Tourism Services, including destination resorts and hotels, theme parks, tourist attractions, convention and meeting business, and special events and festivals.
Tour operations, including the packaging, marketing, and operation of tours, tour guiding and interpretation services.
Hotel management, including Hotel manager positions, Hotel receptionist, Hotel/accommodation room attendant, Restaurant waitress, Restaurant manager, Restaurant supervisor, Tourist information assistant, etc.

The program aims for students to acquire the necessary knowledge to work in tourism in different fields. The program focuses on a number of topics, including the development and implementation of tourist-related activities, planning and location, tourism as a major force in local and regional development, marketing on local and regional levels, planning for sustainable development in the tourism industry, and international perspectives on tourism.
Upon completion of the program, students should also be able to demonstrate:

  • Understanding of the basic principles that underline the hospitality and tourism industry, with emphasis on financial and interpersonal skills.
  • Develop an understanding of the global multi-cultural international marketplace.
  • Gain an understanding of the interrelationship of hospitality functions to guest satisfaction.
  • How to apply ethical principles and  communication processes in an oral and written form.

The program blends the on campus theory with the online study platform and in-company practical internship.

  • Degree Thesis
  • Official Exam of Spanish Language for Foreigners DELE or SIELE
  • French/Russian language exam

Master in HOSPITALITY AND TOURISM MANAGEMENT STUDY PLAN: 72 ECTS

Module I: Hospitality Management

  • Hotel Operations & Management
  • Hospitality Marketing
  • Human Resources
  • Hospitality Accounting
  • Revenue Management

Module II. Tourism Management

  • Economic Impact of Tourism
  • Travel market structure
  • Tourism Operations and Management

Module III. Customer Service and Communication skills Module

  • Introduction to Customer Service
  • Effective Communications
  • Presenting a Positive Professional Image
  • Handling Customer Complaints
  • Stereotypes
  • Signification of Business Communication
  • Overcoming Barriers to Communication
  • Strategic Relevance of Communication
  • Essentials of Oral Communication
  • Delivering Persuasive Speech
  • Successful Meeting Skills
  • Listening Skills
  • Understanding Body Language
  • Paralinguistic or Paralanguage
  • Writing Skills and Styles, Business Letters
  • Electronic Communication
  • Writing Business Reports
  • Writing Applicants Profile or Resume
  • Interview Skills
  • Negotiation Skills
  • Cross Cultural Communication Skills

Module IV. Foreign Language Intensive Course I (Spanish , French or Russian)

  • Official DELE exam of Spanish for Foreigners preparation module
  • General French or Russian Language test according the initial entrance level

Module V. Spanish/French/Russian Language for the Tourism Sector Module

Module VI. Final Project
·         Project design
·         Research tools
·         Personal reflection
·         Appropriate questionnaire designs
·         Conducting academic research, literature search and review
·         Developing a research question, hypothesis and methodology
·         Managing a research projectIV: Production and Operation Management

Module VII: Internship

Exams
Interdisciplinary Exam
Official Exam of Spanish Language for Foreigners DELE or SIELE
French/Russian language exam

*One academic hour: 45 minutes


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Program

Choose your program
Business Administration (MBA)Hospitality and Tourism ManagementLuxury/VIP management in TourismEvents ManagementSport Tourism Management and OrganizationDigital MarketingFood and Beverage Management and ServiceTour Guide in Spain, English versionTour Guide in Spain, Russian version

Choose your campus
MadridBarcelonaValenciaLloret de mar

Choose your intake
JanuaryAprilJulyOctober

Second language to study
Spanish for foreignersRussianFrench

Current English language level

Payment modality
Full paymentInstalments payment (only non-visa students)

Will you apply for visa?
yesno

Accommodation
I need an accommodation contract for visa needsI don't need it

Medical insurance
I need a medical insuranceI don't need it

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