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SPA Recepcionist Trainee, Hotel Sa Torre Mallorca

Llucmajor, Illes Balears
11 Feb 2019

SPA Recepcionist Trainee, Hotel Sa Torre Mallorca

• Welcoming guests
• Offer our guests a friendly and efficient service at all times
• Ensure that SPA Manager and SPA Team are kept fully aware of any relevant feedback from guests and, or, other departments.
• Empower yourself to handle complaints according to the guidelines.
• Carry out administrative tasks like the dating control.
• Selling Spa products
• Using up-selling techniques to promote hotel services and facilities.
• Keeping the spa and treatment rooms in order
• Inventories
• Address inquiries and guest complaints quickly and effectiveness

Studies in business management, hospitality and tourism in Barcelona, Valencia and Lloret de Mar