C&E Sales Executive

Job Description GC&E Sales Executive
ESSENTIAL FUNCTIONS AND TASKS
As C&E Sales Executive, you will maximise revenue opportunities in the areas of conferences
and events by driving sales leads and increasing conversions. The C&E Sales Executive will
interact frequently with Guests and customers with the intention of earning repeat and
expanded business. Specifically, a C&E Sales Executive will perform the following tasks to
the highest standards:
 Receive and convert incoming enquiries to achieve targets and maximize revenue.
 Seek opportunities to increase sales and conversions within the Team
 Manage an events schedule to maximise yield
 Focus on a consistently executed up-selling approach
 Build strong relationships with customers to fully understand their needs
 Arrange and carry out Hotel show rounds
 Ensure the complete administration and execution of all planned events
 Participate in hotel promotional activities
COMPETENCIES, SKILLS AND ABILITIES
The individual must possess the potential to develop the following competencies, skills and
abilities and be able to explain and demonstrate that he or she can perform the essential
functions of the job:
 Customer Focus: The ability to proactively sense and take action on customer needs
and opportunities. The willingness to exceed customer expectations.
 Living the Values: The ability to inspire day-to-day consistency with the Hilton
Worldwide values. The willingness to walk the talk and positively project the face of
Hilton Worldwide.
 Adaptability: The flexibility and willingness to adapt to new situations and to work
flexible hours and respond under pressure situations.
 Teamwork: The ability to be collaborative with colleagues, superiors and other
departments and the willingness to support any team member to construct a strong
group spirit. I can “make it right” with the contribution of my colleagues, not only by
myself.
 Dependability: The ability to project confidence and develop a reliable attitude.
 Productivity: The ability to perform with the right attitude being resolutive and trying
to be effective.
 Quality: The ability to do what expected with positive attitude and, when the chance
comes, to go beyond by being anticipative and resolving problems that arise.
The candidate should maintain the attitude, behaviors, skills, and values that follow:
 Excellent organizational and planning skills
 Accountable and resilient
 Good organisational and administration skills
 Positive attitude and good communication skills
QUALIFICATION STANDARDS
EDUCATION
• A relevant supervisory/management certificate/diploma or degree in Hospitality.
• High level of IT skills
EXPERIENCE
• Demonstrated previous experience working in the Conference and Events function.
LANGUAGES
English
Spanish
Other languages will be valued.