Reception and Customer management Internship in a Hostel, Barcelona

Our collaborator is a hostel chain, based in Rome and Barcelona. Reviewed by its loyal customers as a unique and friendly hostel because of their staff, service and modern atmosphere. They are customer-oriented which is really important for them as well as customer care and guest rela􏰁ons. Their staff is fun and close, making the stay of the customers as enjoyable as possible.
Position: Receptionist
Tasks:

• Respond to customer requests such as check-in and check-out.
• Assisting in the Front Office as required providing information and customer service.
• Reservation management, sales management.
• Answering telephone and email inquiries.
• Support for group bookings.
• Contact suppliers.

Requirements:

• Intermediate English and/or Spanish.
• Min. 3 months internship.
• 30-40h/week.

Benefits:

• Accommodation (shared room).
• Meals.
• Free WIFI and free use of common areas.
• 200€ monthly.