{"id":23944,"date":"2021-07-02T09:21:51","date_gmt":"2021-07-02T07:21:51","guid":{"rendered":"https:\/\/www.htlinternationalschool.com\/2021\/07\/02\/it-support-engineer-intern\/"},"modified":"2021-07-02T09:21:51","modified_gmt":"2021-07-02T07:21:51","slug":"it-support-engineer-intern","status":"publish","type":"post","link":"https:\/\/www.htlinternationalschool.com\/es\/2021\/07\/02\/it-support-engineer-intern\/","title":{"rendered":"IT Support Engineer Intern, Barcelona"},"content":{"rendered":"\n\n
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\n Rate this post<\/span>\n <\/div>\n <\/div>\n

IT SUPPORT ENGINEER INTERN<\/strong><\/p>\n

We are Welocalize – a global leader in innovative translation and localization solutions. We’re helping global brands to grow and reach audiences around the world in more than 175 languages, with solutions and technologies.
Our global team are excited to be adding a new IT Support Intern role to our office in Barcelona, Spain. We’re looking for bright and enthusiastic colleagues to be a part of our new team, so if this job appeals to you, just apply and we’ll get in touch!<\/p>\n

What you’ll be doing<\/strong><\/p>\n

\u00b7 Provide professional IT support and timely resolution of service desk tickets to local and remote users.
\u00b7 On-boarding and off-boarding of employees in the Barcelona office.
\u00b7 Provisioning of laptops and equipment in the Barcelona office.
\u00b7 Provide support across Enterprise cloud-based systems in particular Microsoft 365.
\u00b7 Timely escalation of service desk tickets, when needed, to appropriate teams and personnel.
\u00b7 Laptop and desktop installation, configuration, and troubleshooting (mostly Windows 10 with some macOS).
\u00b7 Delivery of IT induction training through one-on-one sessions and webinars.
\u00b7 Inventory and asset tracking.
\u00b7 Ensure adherence to global processes, procedures, and standards.<\/p>\n

What we’re looking for in you<\/strong><\/p>\n

Minimum requirements:<\/strong>
– In Pursuit of a Bachelor’s degree (B. A.) from a college or university in Computer Science or a related field or in pursuit of a Professional Education degree (Ciclo formativo grado superior) Computer Science or a related field.
– Your university\/school needs to be in the position to sign a learning agreement (convenio de pr\u00e1cticas) for the duration of your internship.
– You are based in or around Barcelona and can travel to our office on daily basis.<\/p>\n

If you meet these minimum requirements, please read on:<\/strong><\/p>\n

\u00b7 Hands on experience of installing and troubleshooting PC hardware, Windows 10 (macOS desirable).
\u00b7 Experience with and understanding of fundamental network technologies (DHCP, DNS, VPN, NAT, etc.) and protocols.
\u00b7 Knowledge and experience with major cloud providers such as Microsoft Office 365, Citrix ShareFile, Workday, Zendesk, LearnUpon, and
UserVoice an advantage.
\u00b7 Solid grasp of TCP\/IP networking fundamentals, including IP address configuration, network patching, switch installation and
configuration and knowledge of ISP equipment.
\u00b7 Broad infrastructure knowledge covering networking, operating system, and application topologies highly desirable.
\u00b7 Familiar with file and folder NTFS security permissions, share permissions, security groups.
\u00b7 PowerShell scripting experience desirable.
\u00b7 Ability to effectively communicate and share knowledge with both technical and non-technical people.<\/p>\n

Your competencies<\/strong><\/p>\n

\u00b7 The desire and ability to deal with everyone in a professional, timely and efficient manner.
\u00b7 Strong work organization, prioritization, and time management skills.
\u00b7 Methodical troubleshooting and problem-solving skills.
\u00b7 Fast learner.
\u00b7 Excellent communicator.
\u00b7 Ability to take initiative, ownership and investigate issues, as well as being proactive.
\u00b7 Strong written and verbal communication skills, fluent English.<\/p>\n

OPEN TO START IN JULY 2021<\/strong><\/p>\n

PLEASE NOTE THAT THIS POSITION IS OPEN ONLY TO STUDENTS WHO ARE CURRENTLY ENROLLED IN A UNIVERSITY DEGREE PROGRAM\/PROFESSIONAL EDUCATION PROGRAM<\/p>\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

IT SUPPORT ENGINEER INTERN We are Welocalize – a global leader in innovative translation and localization solutions. We’re helping global brands to grow and reach audiences around the world in… <\/p>\n

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