Internship Reception in Costa Brava - HTL International School in Barcelona, Spain
+34-931-415-199
htl@htlinternationalschool.com

Internship Reception

Costa Brava
11 Apr 2023

Internship Reception in Costa Brava

Internship Reception
– Management of room reservations and other accommodation services.
– Design and execution of commercial actions in accommodation
– Communication and customer service in the hotel and tourism sector
– Reception and customer service
– Organisation and provision of reception services in accommodations
– Communication and customer service in the hotel and tourism industry
– Protocol management
– Role of middle management in the prevention of occupational hazards
– Management of accommodation departments
– Departmental management processes in the accommodation area
– Quality management processes in the hotel and tourism area
– Executing and controlling the development of commercial actions and bookings
– Communications, complaint handling and resolution manager
– Reservations manager
– Carrying out reception activities
– Manage departments in the accommodation area