Reception and Customer Management Internship, Rome, Italy - HTL International School in Barcelona, Spain
+34-931-415-199
htl@htlinternationalschool.com

Reception and Customer Management Internship

Rome, Italy
9 May 2023

Reception and Customer Management Internship, Rome, Italy

Our collaborator is a 3* hotel based in Rome. Reviewed by its loyal customers as a unique and friendly hotel because of its staff and service. They are customer-oriented which is really important for them as well as customer care and guest relations. Their staff is fun and friendly, making the stay of the customers as enjoyable as possible.

Position: Receptionist and Customer Management

Tasks:
– Respond to customer requests such as check-in and check-out,
– Assisting in the Front Office as required providing information and customer service;
– Reservation management, sales management,
– Answering telephone and email inquiries,
– Support for bookings,
– Contact suppliers,
– Cleaning check areas.

Requirements:
– Fluent in English (B2 at least).
– Intermediate in Italian (level B1-B2 at least).
– Spanish is a plus.
– Minimum 3 month internship.
– 31h/week (5 days a week).

Benefits: 500€