Reception and Customer Management Internship, Rome

Description
Our collaborator is a 3* hotel based in Rome. Reviewed by its loyal customers as a unique and friendly hotel because of its staff and service. They are customer-oriented which is really important for them as well as customer care and guest relations. Their staff is fun and friendly, making the customers’ stay as enjoyable as possible.

Position: Receptionist and Customer Management

Tasks:

• Respond to customer requests such as check-in and check-out,
• Assisting in the Front Office as required providing information and customer service;
• Reservation management, sales management,
• Answering telephone and email inquiries,
• Support for bookings,
• Contact suppliers,
• Cleaning check areas.

Requirements:

• Fluent in English (B2 at least).
• Intermediate in Italian (level B1-B2 at least).
• Spanish is a plus.
• Minimum 3-month internship.
• 31h/week (5 days a week).

Benefits: 500€