Reception and Customer Management Internship - Hotel in Rome
+34-931-415-199
htl@htlinternationalschool.com

Reception and Customer Management Internship

Rome
23 Jan 2023

Reception and Customer Management Internship, Rome

Description
Our collaborator is a 3* hotel based in Rome. Reviewed by its loyal customers as a unique and friendly hotel because of its staff and service. They are customer-oriented which is really important for them as well as customer care and guest relations. Their staff is fun and friendly, making the customers’ stay as enjoyable as possible.

Position: Receptionist and Customer Management

Tasks:

  • Respond to customer requests such as check-in and check-out,
  • Assisting in the Front Office as required providing information and customer service;
  • Reservation management, sales management,
  • Answering telephone and email inquiries,
  • Support for bookings,
  • Contact suppliers,
  • Cleaning check areas.

Requirements:

  • Fluent in English (B2 at least).
  • Intermediate in Italian (level B1-B2 at least).
  • Spanish is a plus.
  • Minimum 3-month internship.
  • 31h/week (5 days a week).

Benefits: 500€